When your order has been shipped, you will receive an email from us saying your order has been completed. When your package is out for delivery, you should receive a message or email from DPD with a tracking number, and a notice for a delivery time.

We send all our card orders with An Post, which estimates 1-3 working days for delivery in ROI.

You will see estimated delivery times for other countries at checkout.

Completion of our Line Arts takes up to 7 working days, and then 2-3 working days delivery with our courier.

Don’t be worried! Sometimes emails can go into Spam/Junk folders, have you checked there? If not, you can always check your order progress by emailing us at [email protected] and we will be happy to assist you with your order.

Yes! If you notice something is wrong with the details you provided, please let us know as soon as possible, and we can make changes such as misspelt address, adding note to order etc. However, if you have received an email saying your order has been completed, changes CANNOT be made after this point. You are responsible for ensuring details are correct, in particular delivery address. We take no responsibility for wrong details provided to us i.e. eircode.

We got you! At checkout, you will see an option for ‘Select a Date’, and this will let us know when you want your order to be delivered, so we can try our best to get it delivered on that date. Of course, selected delivery can never be guaranteed due to issues out of our control with couriers. There is also the exception of weekends and bank holidays where there is typically no delivery service available. However, the majority of the time your order will be delivered on the selected date.

If your order has not arrived in at least 3 working days from receiving your ‘Order Completed’ email, please contact us at [email protected] and we will look into this for  you. Sometimes delays with couriers can cause longer delivery times, but we will be sure to look into it and make sure that you receive your order, that is our priority.

We ship to most countries worldwide. In summary:

UK: 2-3 days (No liquids)

USA: 4-7 days (Cards Only)

Europe: 5-6 days

Australia: 4-8 days (Cards Only)

UAE: 5-7 days (Cards Only)

Rest of World: 5-9 days (Cards only)

More:

We do not ship gifts with liquids to the UK. There are some products that we cannot ship outside of the Republic of Ireland due to shipping rules with our courier, such as liquids or alcohol. For further questions or queries on shipping allowances, please contact us at [email protected] and we will be happy to assist you.

If you have already contacted us through email, rest assured that we will get back to you as soon as we can. We typically respond within the same day. We kindly ask not to contact us on multiple platforms i.e contact form, email, DM’ing. We will get back to your support question as soon as possible.